Certified by the German AGR (Campaign for Healthier Backs).
Moulds magically to your head.
Unique ‘Squidgy’ Feel.
Guaranteed Two Years.
Machine Washable, Tumble Dry.
Manufactured using Top Quality Microscopic Dacron Aerelle Microfibre.
Soft and Squidgy!
The Aerelle Softflex Pillow is unlike any other in our collection – imagine a pillow which moulds readily to your head and feels wonderfully soft.
Fibre Technology
Manufactured with microscopic fibres for unique touch and feel. Dacron branded fibre ensures the highest quality in the market.
Recovery:
Soft flex has a higher degree of recovery whilst remaining soft.
AGR Approval:
Recommended as an aid against back pain by German organisation Aktion Gesunder Ruecken (Campaign for Healthier Backs).
Free 30 Day Trial:
We are so confident this ground breaking pillow will please – a 30 day money back guarantee applies.
UK Deliveries
Standard Delivery:
Orders over £150 Free
Orders under £150 £5.95
Standard Delivery is on the Next Working Day after despatch as follows:
Orders placed before 3pm (Mon-Fri) will be despatched on the same day.
Orders placed after 3pm will be despatched on the next working day.
Orders placed over a Weekend or on a Bank Holiday will be despatched on the next working day.
These timescales relate to items showing as “In Stock – Next Day Delivery Available “.
If items are Out of Stock, then the estimated lead time will be shown.
Please note, deliveries to addresses in certain area of the UK can only be despatched on a two-working days service. This includes addresses in the following locations:
Northern Ireland.
Highlands & Islands (some locations here may take longer than 2 days).
Channel Islands.
Isle of Man.
Isle of Wight.
Deliveries to destinations outside of UK
Once the order has been processed, you will receive an email advising the expected delivery date.
We use either FedEx or DHL for deliveries outside of the UK. They all provide the facility for you to track your parcel.
You can see the delivery price for worldwide destinations here: Delivery Charges
Deliveries to the EU
For deliveries to destinations within the EU, we pay any taxes or duties due – so there would be nothing further for you to pay on delivery.
Purchases can be returned for a refund or exchange provided they are unused, received by us in perfect condition and in original packaging.
We are happy for you to remove the products from their packaging to enable you to get a look and feel of them.
Please advise your intent to return within 30 days of receipt of the goods.
Returns from the UK
If required, we can send you a FREE RETURNS label which can be used at a local drop-off point.
Alternatively, we can arrange for one of our couriers to collect from you – there is a £12 charge for this service (unless the goods are faulty).
If you prefer to return your order using an alternative method, e.g. Royal Mail, then responsibility for cost is with the customer.
Returns from outside of UK
Unless goods are faulty, responsibility for the cost of return is with the customer.
Custom-Made Products
These are non-returnable unless faulty.
Machine Washable, Tumble Dry.
If your choice is showing as “In Stock”, and the order is placed before 3pm – it will be despatched on the same day.
If the order is placed after 3pm, or during the Weekend, or on a Bank Holiday – it will be despatched on the next Working Day.
Delivery to most UK addresses is on the next Working Day after being despatched, unless Saturday Delivery is selected at checkout.
Delivery to Highlands & Islands will take 2-5 days.
If your choice is out of stock, the expected lead time for delivery will be shown.
Click here to see our full delivery information, including to locations outside of UK.
We offer Free Returns from UK addresses.
It can be returned for a refund or exchange provided it is unused, in perfect condition and in original packaging.
We are happy for you to remove your item(s) from their packaging to enable you to get a look and feel of them.
Please advise your intent to return within 30 days of receipt of the goods.
Click Here to see our full Returns Policy & Procedures.
No – for deliveries to countries in the EU we pay the import taxes and duties. There would be nothing extra for you to pay on delivery.
Choosing the correct pillow is one of the trickiest decisions.
The first decision to make is the filling type.
Natural fillings such as 100% Down or a blend of Feather & Down are the most breathable and have natural temperature regulating properties.
Synthetic fillings are good for those with specific allergies or who prefer not to purchase animal products.
Then it is about the firmness of the pillow. We classify our pillows as Soft, Medium or Firm.
Medium pillows are suitable for all sleeping positions, whereas Softer pillows are more suitable for front sleepers, or maybe people that like to use more than one pillow.
Firmer pillows are popular with side sleepers.
We appreciate the difficulties involved which is one of the reasons we offer a Free Returnpolicy.
We are also happy for you to remove the pillows from their packaging to enable you to get a look and feel of them before you use them.
Duvets filled with microfibre are ideal for people with specific allergies or with concerns regarding the use of animal products.
Cost may also be a consideration as they tend to be less expensive than down filled duvets.
Our Soft Flex Microfibre duvets are made by Dacron – the world’s leading fibre specialist, producing top quality fibre fillings that last.
Both are non-allergenic synthetic materials which replicate the feeling and warmth of a natural Down duvet. The difference between the two is how the synthetic fibre are constructed.
Microfibres are very fine fibres which are constructed in long ‘string-like’ strands. This creates an ultra-soft duvet.
Hollowfibres are constructed in ball clusters. Not quite as soft as microfibres but a perfect structure to hold pockets of air and create the required warmth.
This duvet is non-allergenic, as guaranteed by its Nomite label, which guarantees that dust mites are unable to get through the casing.
Yes, this pillow is extremely quiet to help you achieve a comfortable, undisturbed sleep.
NOMITE® is a quality certification mark indicating that a bedding product is suitable for people with a house dust mite allergy.
Your pillow can be machine washed at up to 30 degrees and tumble dried or line dried.
If tumble drying it is advisable to dry for a longer time on a lower heat setting. It is important that all the moisture is removed without damaging the filling by overheating.
We would recommend taking it to a laundrette whose commercial washing machines will be bigger and more suitable than most domestic machines.
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