Click Here to see details of our Free Return procedures
UK Deliveries
- Standard delivery: £5.95 (free for orders over £150) This is a next day service for most items as per below.
- Saturday delivery: £10.00
Standard Delivery is on the Next Working Day after despatch as follows:
- Orders placed before 3pm (Mon-Fri) will be despatched on the same day.
- Orders placed after 3pm will be despatched on the next working day.
- Orders placed over a Weekend or on a Bank Holiday will be despatched on the next working day.
Please note, deliveries to addresses in certain area of the UK can only be despatched on a two-working days service. This includes addresses in the following locations:
Northern Ireland
Highlands & Islands
Channel Islands
Isle of Man
Isle of Wight
Some locations in the Highlands & Islands may take longer than 2 days.
The above timescales relate to items showing as “IN STOCK FOR IMMEDIATE DESPATCH “. If items are out of stock then the estimated lead time will be shown.
Deliveries to destinations outside of UK
Once the order has been processed, you will receive an email advising the expected delivery date.
We use either FedEx, DHL or UPS for deliveries outside of the UK. They all provide the facility for you to track your parcel.
Deliveries to the EU
For deliveries to destinations within the EU, we pay any taxes or duties due – so there would be nothing further for you to pay on delivery.
We use either FedEx, DHL or UPS for deliveries outside of the UK. They all provide the facility for you to track your parcel.
Delivery prices for destinations outside of UK
If you can’t see your country on this list please let us know and we will give you a price. EU Customers – please note any costs related to Brexit changes are covered, i.e. the prices you see represent final overall cost you will pay.
| Albania | £30.00 |
| Argentina | £40.00 |
| Armenia | £30.00 |
| Australia | £25.00 |
| Austria | £20.00 |
| Bahrain | £40.00 |
| Bangladesh | £40.00 |
| Barbados | £40.00 |
| Belarus | £30.00 |
| Belgium | £15.00 |
| Bermuda | £40.00 |
| Bosnia | £30.00 |
| Brazil | £40.00 |
| Brunei | £25.00 |
| Bulgaria | £20.00 |
| Canada | £25.00 |
| Canary Islands | £15.00 |
| Cape Verde | £30.00 |
| Channel Islands | £10.00 |
| Chile | £40.00 |
| China | £25.00 |
| Corsica | £15.00 |
| Croatia | £35.00 |
| Cyprus | £45.00 |
| Czech Rep | £20.00 |
| Egypt | £40.00 |
| Estonia | £20.00 |
| Faroe Islands | £30.00 |
| Finland | £20.00 |
| France | £15.00 |
| Georgia | £30.00 |
| Germany | £15.00 |
| Gibraltar | £15.00 |
| Greece | £20.00 |
| Greenland | £30.00 |
| Guernsey | £10.00 |
| Highlands & Islands of Scotland | £5.95 |
| Hong Kong | £25.00 |
| Hungary | £20.00 |
| Iceland | £30.00 |
| India | £40.00 |
| Indonesia | £25.00 |
| Republic of Ireland | £15.00 |
| Isle of Man | £5.95 |
| Isles of Scilly | £5.95 |
| Israel | £40.00 |
| Italy | £15.00 |
| Japan | £25.00 |
| Jersey | £10.00 |
| Jordan | £40.00 |
| Kenya | £40.00 |
| Korea | £25.00 |
| Kosovo | £30.00 |
| Kuwait | £40.00 |
| Laos | £25.00 |
| Latvia | £20.00 |
| Liechtenstein | £30.00 |
| Lithuania | £20.00 |
| Luxembourg | £15.00 |
| Macao | £25.00 |
| Macedonia | £30.00 |
| Malaysia | £25.00 |
| Malta | £45.00 |
| Mexico | £40.00 |
| Moldova | £30.00 |
| Monaco | £15.00 |
| Montenegro | £30.00 |
| Myanmar | £25.00 |
| Netherlands | £15.00 |
| New Zealand | £25.00 |
| Nigeria | £40.00 |
| Northern Ireland | £5.95 |
| Norway | £20.00 |
| Oman | £40.00 |
| Pakistan | £40.00 |
| Philippines | £25.00 |
| Poland | £20.00 |
| Portugal | £20.00 |
| Qatar | £40.00 |
| Romania | £20.00 |
| San Marino | £15.00 |
| Saudia Arabia | £40.00 |
| Serbia | £30.00 |
| Singapore | £25.00 |
| Slovakia | £20.00 |
| Slovenia | £20.00 |
| South Africa | £40.00 |
| Spain | £20.00 |
| Spitzbergen | £30.00 |
| Sri Lanka | £40.00 |
| Sweden | £20.00 |
| Switzerland | £15.00 |
| Taiwan | £25.00 |
| Thailand | £25.00 |
| Turkey | £65.00 |
| UAE | £40.00 |
| UK Mainland | £5.95 |
| Ukraine | £30.00 |
| United States | £25.00 |
| Vietnam | £25.00 |
Returns
Purchases can be returned for a refund or exchange provided they are unused, received by us in perfect condition and in original packaging.
We are happy for you to remove the products from their packaging to enable you to get a look and feel of them.
Please advise your intent to return within 30 days of receipt of the goods.
Returns from the UK
If required, we can send you a FREE RETURNS label which can be used at a local DPD drop-off point.
Alternatively, we can arrange for DPD to collect from you – there is a £12 charge for this service (unless the goods are faulty).
Returns from outside of UK
Unless goods are faulty, responsibility for the cost of return is with the customer.
Bespoke and Custom-Made Products
These are non-returnable unless faulty.
